Help Centre

Miscellaneous

Everything else — accounts, signing in, privacy, data and getting in touch with us.

Your account

An account is created automatically when you submit a valuation, so you can log back in at any time to see your listings and offers. If you return on the same device we usually sign you in automatically, and links in our emails and texts sign you in with one tap.

Privacy and your contact details

Dealers see your scooter profile and your general location, never your name, phone number, email address or full address. Those details are shared with a single dealer only after you accept their offer.

Deleting your data

You can ask us to delete your account and all associated data at any time by emailing us. We remove your listing, photos and contact details from our systems.

Contacting us

Email hello@scootvalue.co.uk and a person will reply. If your question is about a specific listing, include the make and model so we can find it quickly.

Frequently asked questions

Do I need to create an account to sell?+

An account is created for you automatically when you submit a valuation, so you can sign back in and see your offers.

Will dealers see my phone number and address?+

No. Dealers only see your scooter details and general area. Your contact details are shared with one dealer after you accept their offer.

How do I sign back in?+

Use the sign-in link in any of our emails or texts, or sign in with the email address you used when listing.

How do I delete my account?+

Email hello@scootvalue.co.uk and we will delete your account, listing, photos and contact details.

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